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Customer Support

Customer satisfaction is our #1 priority at the Elite Traders.

We have several different ways for customers to contact attentive customer support centre, including live phone and chat support, online support where users can submit support tickets and track their responses, as well as email support.

We understand that superior support is critical to your success, so our entire support staff is trained to give you the fastest and most accurate information possible.

 

Email Support

You can also send us your support request by email at info@elitetraders.com.au or fill in the form and send.
 
For sales and billing related questions, please email us at sales@elitetraders.com.au.

We generally are able to answer all email support requests within 24 business hours.

If you need more immediate help, please try our phone support


 Mailing Address

Suite 904, 3 Waverley Street
Bondi Junction, NSW 2022
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Phone Support

To reach an Elite Traders representative please call now on:  1300 882 893

 
Australian Investment Education (t/a Elite Traders Group) is an authorised representative (#338875) of The International Securities & Derivatives Group Pty Ltd (ABN 22 103 552 683) AFSL #227544. The provision of financial product advice to clients of Australian Investment Education may be made by licensees other than The International Securities & Derivatives Group Pty Ltd. Please refer to the PDS provided by your broker prior to acting on any financial product advice received. Any trading advice contained in this communication is of a general nature only, and your personal financial circumstances have not been considered in its preparation. Please be aware that trading in financial markets will result in both profit and loss.